Terms of Service

Includes information on data protection policy, terms and conditions of use and copyright.


1. Scope of the subscription

These terms and conditions govern the rights and obligations in connection with the use of councilbox.com services and other services provided by Councilbox Technology, S.L., N.I.F. nº B-27.815.596, with registered office at Rua das Pontes nº4, first floor, office 15 36350 Nigrán, Pontevedra (Spain), registered in the Mercantile Register of Pontevedra. The services of councilbox.com include – but are not limited to – website, Councilbox application, blog, news mail, forum and help section.
This subscription guarantees the Client (for example, the legal entity requesting the subscription) the right to use the Councilbox meeting, board of directors and meeting platform (from this moment we will refer to it as “the Platform”).

The subscription may not be used by any person or organization other than the Client. If accounting firms, agencies, consultants, lawyers, etc. accept the subscription on behalf of a client, they must inform the client of the subscription terms.

Councilbox is a B2B (Business to Business) application, so only registered companies can apply for a subscription.


2. Subscription Acceptance

By subscribing to any Councilbox plan you are agreeing to the subscription terms listed on portales.councilbox.com.


3. Duration and termination of the subscription

There are free and paid plans. Whose differences and characteristics are collected in this website.

The subscription starts from the date from which the Customer requests a plan with Councilbox. You can cancel your subscription at any time by going to Settings >> Account >> Delete Account.

Paid products include a free trial period. After this period, and if the user has not provided the details of your credit card (payment), you must enter these
data to continue using the application. Invoicing will commence as soon as the Customer enters their payment information. The payment of the different types of subscription will be made by charging the
credit card provided by the customer. If you have a monthly subscription, the payment will be monthly. You will be able to cancel your subscription at the end
of the month and you will not be charged again. If you have an annual subscription, the payment will be annual. You can cancel the paid subscription
at the end of the subscription year. If you wish to cancel your subscription before the end of the subscription year, the corresponding amount will not be refunded.

Councilbox and, therefore, Councilbox Technology, Sociedad Limitada, may cancel a subscription, without prior notice to the Client, for misuse of the Platform or the subscription (including – but limited to – use, or management of data, by other persons or organizations).


4. Prices and payment conditions

Current prices, rates and subscription types can be found on the councilbox.com/prices website and may be changed with prior notice. This notification may be made by making the new price available to the customer by email, by providing a pop-up window on the Platform and/or in any other way in which the price is generally made available through a link and/or device.

It is the customer’s responsibility to check the website regularly to be informed of any changes, not being able to reject the application at this new price but being able to choose not to renew the contract. In the case of a monthly subscription, the first invoice covers the first month of subscription; thereafter, it will be automatically renewed each month.  In the case of an annual subscription, the first invoice covers the first year; thereafter, it will be automatically renewed each year.

If the subscription fee is not paid, the customer will be notified and the payment will be made again. If the payment is not received, access to the application will
be blocked. Access will be unlocked after receipt of payment. Defaults anddelays, which occur for reasons not attributable to Councilbox Technology S.L.
will lead to an increase on the fee of 5 euros for management costs.

Councilbox Technology S.L. shall not be liable for any loss, damage, costs, expenses or other claims by the Customer as a result of the account being blocked for non-payment.

The Customer accepts the use of e-mail (a specific e-mail address entered by the Customer) as a means of sending invoices and reminders of non-payments.


5. Customer Data

The Client owns and may use the information entered on the Platform at its own discretion. Councilbox products process customer information only in
accordance with the instructions provided by the customer and not for your own or other purposes.

Customer data will be deleted when the Customer cancels his Councilbox subscription and cannot be retrieved.


6. Tax

All prices are shown without VAT, which will be applied at the rate legally in force. International customers in the European Union, with their corresponding European VAT number, will not carry VAT on their invoices.


7. Stability of operation

Councilbox Technology, with its product Councilbox, aims to provide maximum stability in operation, but is not responsible for breakdowns caused by causes
beyond its control.

Councilbox guarantees the functioning of the Platform in terms of the absence of errors or defects in programming, compilation, serious and repeated design, as well as the custody of the information hosted on its servers, and will respond within the legal limits permitted by Spanish law, excluding in any case damages resulting from an accident, improper, prohibited, or unforeseen use or application, as well as any others, direct or indirect, consequential, incidental or special, including, but not limited to, any consequential damages or lost profits, interruption of work, breakdown, failure or loss, or any claim by a third party as a result of the foregoing. Please note that the quality and speed of access to the service depends largely on your computer equipment (hardware and software), your telecommunications provider or your connection to the Network, so Councilbox will not be responsible for abnormal operation, failures, errors or
damage, direct or indirect, that may be caused to the user’s computer system or the files or documents stored therein, which are caused or derived from:

  1. The capacity or quality of its computer system or the presence of a virus in the User’s computer that is used to access or use the products or services contracted.
  2. Your Internet connection or access.
    A malfunction of your browser or other applications installed in your, or by the use of versions of the same that are not updated or do not obtain the corresponding user license.
  3. In all these cases, Councilbox Technology aims to restore operation as quickly as possible.


8. Preventive maintenance

To provide the best service, Councilbox Technology will make operational changes to the Platform to improve it or for any other purpose (e.g., developing
or replacing technical equipment and updating the software).

In some circumstances, it may be necessary to suspend access to the Platform, usually between 21.00 and 06.00 hours. Notices of such suspension will be sent
to the customer in advance.

Councilbox Technology will not be liable for any consequences of such suspension when notice has been sent.

Changes: Councilbox Technology has the right to make changes or operational updates to the Platform to improve it or for any other purpose.


9. Derechos de propiedad intelectual

The Platform is protected by copyright laws and is the sole property of Councilbox Technology S.L.

The custom Platform software shall also be the property of Councilbox Technology unless otherwise stated.

Councilbox Technology may, at any time, transfer its rights and obligations under this agreement to an associated company, affiliate or business unit, or any
other group company.

Except as stated above, the rights and obligations under this agreement may not be transferred to third parties without the written consent of the other party.


10. Protección de la Plataforma

Councilbox Technology has taken reasonable steps to ensure that the Platform is free of viruses, but if the Platform is infected by viruses or the like, Councilbox
Technology will not be liable.

Subject to the limitations set forth below, Councilbox Technology shall be liable for any loss resulting from errors or negligence, in accordance with general
national law for losses, but not for errors in application.

Councilbox Technology will not be liable for any loss, consequence or indirect loss related to performance and liability is limited to payment to the customer
12 months prior to the incident, with a maximum amount of € 1,300.00.


11. Protección de datos y privacidad

Councilbox performs the processing of personal data of its Users in accordance with Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the
processing of personal data and the free movement of such data, as well as Organic Law 3/2018 of 13 December on the Protection of Personal Data and its
implementing regulations.

On the one hand, in the process of registration as a User the minimum data are requested for the registration and use of the service, information that is also necessary for the maintenance and management of the relations with the users, as well as to be able to communicate the novelties or existing changes. This
information, together with the IP address of the machine from which it is accessed and session cookies (which are deleted shortly after the browser is
closed), is stored and managed by Councilbox with due confidentiality, applying the computer security measures established in previous legislation to
prevent access or improper use of your data, its manipulation, deterioration or loss. These data will not be transferred to third parties except in the cases
provided for by law, notwithstanding that users may, at any time, exercise their rights of access, cancellation or rectification in relation to such data, requesting
it to the address info@councilbox.com. Councilbox will only treat the data associated to the document according to the instructions of the User (responsible for the data) and with the purpose of guaranteeing its storage and access by the User or the persons or entities expressly authorised by the User,
including the making of backup copies and the provision of data recovery systems or tools.

The User may at any time exercise their rights of access, rectification, cancellation and opposition to their particular data in the terms set out in  LOPDGDD 3/2018 on Protection of Personal Data and RD which approves the Regulation implementing the Organic Law. It may be exercised at any time by sending an e-mail to info@councilbox.com by means of a signed request accompanied by a copy of your National Identity Card. With respect to the data
of the conversations, they cannot be eliminated of the BBDD in previous term to the automated one by our systems. The User accepts this condition. It is also
necessary to remember that these data are only visible to the User as a whole and to the Recipient (if any) only that which is validated by the User.

There is the possibility of access to your data on demand and with the contribution of a code that only the User knows by a notary required for this purpose by Councilbox, Limited Company. Councilbox will implement the security measures, both technical and organizational, that guarantee the integrity of the data, avoiding its alteration, loss, treatment or unauthorized
access, established in the Royal Decree by which the Regulation of development of the Organic Law LOPDGDD 3/20183/2018, of
protection of data of personal character, or regulation that replaces it, is approved. In doing so, account shall be taken of existing technology, the nature of the data stored and the risks to which they are exposed, whether these risks arise from human action or from the physical or natural environment. Councilbox will not assume any responsibility other than that expressly stated in this document in relation to this information.

Read our privacy policy for subscription terms when you request Councilbox.

It is very important that you also read our data protection agreement carefully.


12. Responsibility of Councilbox Technology

Councilbox Technology, with its Councilbox product, shall not be liable, whether in contract, tort (including negligence), legal obligations, precontract or any
other obligation arising out of these Terms and Conditions or the application, for (a) any indirect or consequential damage or loss; or (b) any loss of prestige, business reputation or data; or (c) any economic loss (including without limitation any loss of revenue, profits, contracts, business or expected savings). In any case, whether or not there was notice of the possibility of such damages and losses occurring, and in any way in which they were caused.

Councilbox Technology is not responsible for third party solutions that are available and/or integrated into the application. Consequently, Councilbox
Technology cannot be held responsible for the correctness, accuracy, topicality and completeness of the information or for the results obtained by means of
such third party solutions. Furthermore, Councilbox Technology cannot be held responsible for the availability, security and functionality of such third party solutions, including any damage and/or loss that is caused by such third party solutions.



13. Jurisdiction and competence

These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain.

The Client and Councilbox Technology expressly submit to the jurisdiction of the courts of Vigo.


14. Change in Terms and Conditions

Councilbox Technology may update these Terms and Conditions. It is the customer’s responsibility to check the website regularly for any changes to these Terms and Conditions.



15. Validity

These Terms and Conditions shall be effective on June 1, 2015 and shall supersede all prior terms and conditions.